Let’s start with some basic terms:
- Enterprise architecture (EA) is the discipline that synthesizes key business and technical information across the organization to support better decision-making. EA includes the development, maintenance and use of an as-is, to-be, and transition plan. Together, these serve as the blueprints for modernizing and transforming an organization to meet future mission capabilities and requirements. The goal of EA is to improve information technology planning and governance.
- User-centric EA focuses on providing useful and usable products and services to the end user. In user-centric EA, information is relevant, easy to understand and accessible. In contrast, traditional EA is user-blind because the focus is on developing “artifacts” that are often unintelligible. Therefore, in traditional EA, users often have difficulty understanding the as-is, to-be, and transition plan.