>Apple Cool Is Serious Business

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Jim Bueermann, former Chief of Police of the Redlands Police Department in California is a visionary when it comes to his adoption of iPhones and iPads for law enforcement.

I was fortunate to have met Chief Bueermann recently when he shared his experiences with Apple technology.

Earlier than most people, Bueermann saw how smartphone and tablet technologies could change the way his department could do business. He understood that information available to his people was as potent a force as a physical advantage.

This video shows his officers using it on the beat and back in the office – it’s ubiquitous for them.

On the Apple profile, Bueerman states: “It allows them (his workforce) to look at satellite maps, access the Internet, send emails, and take photos of potential victims and subjects.”

Lt. Catren of the Redlands Police says that “Having all this information at your fingertips and being able to share it instantaneously with other officers in the field is invaluable” and has led in many cases to identifying perpetrators and capturing suspects.

In the video, we see police officers using mobile technologies for everything from capturing information to giving presentations, from sharing suspect photos to analyzing and reporting on criminal activity, and from scanning property to taking and watching video surveillance.

I like when one of his officers explains that because of the portability and ease of use of these technologies, they are basically “made for law enforcement.”

Moving to iPhone and iPads (and Droid devices etc.) with all the available innovative Apps at the touch of button is a culture change organizationally, but also it is a game-changer for how we use information technology anytime and anywhere for protecting people and saving lives.

Just because a technology is user-friendly, doesn’t mean that it isn’t “serious business.”

Redlands PD is a great illustration, although on a small scale, of how we can adopt what was only a few years ago considered “consumer technology” and use it to great effect in the enterprise.

While Apple doesn’t have a monopoly on this technology, it is certainly a good example.

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