The way to fix problems is to first identify and acknowledge them.
Only then can you focus on them, commit to them, really address them, and make things better.
The BIG problem though is fear.
Usually dirty laundry doesn’t get so easily aired.
Generally, people don’t want trouble.
“The nail that sticks up gets hammered down.”
And who wants to be the one to get hammered flat and for of all things, doing the right thing?
We don’t encourage transparency.
And we certainly don’t reward transparency.
As I once overheard:
“Uh, you better keep it in the family!”
So things get kept in the family, and the big burly husband is a drunkard bum and the wife is abused and the kids are abused, and the sh*t goes on.
Open door policies, hotlines, and other mechanisms are helpful, but don’t go far enough.
Bosses need to ask point blank and with full and honest assurance of confidentiality and non-attribution or retribution:
“Tell me what’s really going on here.”
When there is smoke, there is fire, and where there is skunk stink, there is skunk.
The only way to know the truth and make a difference is to get to the truth.
In life, is anyone willing to “do the dirty” and finally get to clean? 😉
(Source Photo: Andy Blumenthal)