From Malware To Malevolent People

So in virus protection on the computer, there are 2 common ways antivirus software works:


1) Signature Detection – There are known patterns of viruses and the antivirus software looks for a match against one of these. 


2) Behavior Detection – There are known patterns of normal behavior on the computer, and the antivirus software looks for deviations from this. 


Each has certain weaknesses:


– With signature detection, if there is a zero-day exploit (i.e. a virus that is new and therefore which has no known signature) then it will not be caught by a blacklist of known viruses.


– While with behavior detection, some viruses that are designed to look like normal network or application behavior will not be caught by heuristic/algorithm-based detection methods. 


For defense-in-depth then, we can see why employing a combination of both methods would work best to protect from malware. 


It’s interesting that these same techniques for recognizing bad computer actors can be used for identifying bad or dangerous people. 


We can look for known signatures/patterns of evil, abusive, and violent behaviors and identify those people according to their bad actions.


Similarly, we generally know what “normal” looks like (within a range of standard deviations, of course) and people who behave outside those bounds could be considered as potentially dangerous to themselves or others. 


Yes, we can’t jump to conclusions with people — we don’t want to misjudge anyone or be overly harsh with them, but at the same time, we are human beings and we have a survival instinct. 


So whether we’re dealing with malware or malevolent individuals, looking at patterns of bad actors and significant deviations from the normal are helpful in protecting your data and your person. 😉


(Source Photo: Andy Blumenthal)

Shout, Let It All Out or Shut Up and Take 10

Shout, Let It All Out or Shut Up and Take 10

I like this photo…”I don’t know what we’re yelling about!!”

On one hand, some people may yell out of frustration or anger–because they feel terribly wronged or even abused by someone else (i.e. they feel a “righteous anger”).

On the other hand, others may yell because they are mentally unstable or just can’t handle their sh*t (i.e. “they are losing it”).

Some may yell like in martial arts training to scare the other person and get them to back off. I remember someone telling me back in NYC that if you’re about to be attacked, start to talk to yourself, act crazy, foam at the mouth, and yell…this way maybe they will leave you alone (i.e. “they’ll look for an easier target”).

While some studies are saying that yelling is becoming less of a problem, the sheer number of articles on this topic tell a different story. From yelling at your children to yelling at your employees, the yelling phenomenon is alive and well.

Parents are yelling more, maybe to avoid spanking, which is now more a social taboo. Studies show that 75% of parents scream at their kids about once a month–this includes shouting, cursing, calling them “lazy,” “stupid,” or otherwise belittling and blaming them. The problem is that yelling only makes the kids depressed, angrier, and creates more behavioral problems, not less.

In this way, shouting at children is no different than physically abusing them (e.g. hitting, pushing, etc.)

Similarly, when superiors or customers scream at employees, the workers feel they are in an out of control situation where they are powerless. There are numerous negative impacts that this has on them, including problems with memory, reduced creativity, worse performance, and higher turnover rates.

While some people may not resort to actual yelling in the workplace, they instead do “silent yelling–sending flaming emails, making faces or otherwise denigrating employees or simply marginalizing them. In other words, they don’t yell, but rather are silent and deadly, nonetheless.

Businessweek quotes Rahm Emanuel about how he motivates people, “Sometimes–I don’t want to say scream at them–but you have to be…forceful.”

Rather than yell or scream, the common advice is to bring it down–way down–using measures from taking a deep breath to meditating, counting to ten or waiting 24 hours before responding, describing how you feel to focusing on problem-solving.

The key is to calm down, act with your brains not your brawn, and figure out how to get to the root cause of the problem and solve it.

People may raise their voice to vent or make a point, in the heat of the moment, or if they are being personally attacked, but in general, as it says in Ethics of Our Fathers, “Who is strong? One who overpowers his inclinations.” 😉

(Source Photo: here with attribution to Soukup)

Why Can’t We All Be As Happy In Our Jobs As This?

Why Can't We All Be As Happy In Our Jobs As This?

Lapham’s Quarterly (5 June 2013) put up a matrix of the “Worst Jobs In the World,” but the problem is that is completely misses the mark!

The worst jobs matrix has four dimension based on the functions of jobs being treacherous, tedious, difficult, and disgusting.

The matrix has some doozy jobs listed, such as the food taster for the emperor (i.e. testing for poison) and the banquet attendant who cleans up guests vomit and holds the pot for partygoers to urinate in.

However, while this infographic provide some interesting job tidbits, it completely misses the point of what it really means for a job to be bad or worst.

What doesn’t necessarily make a bad job?

– It is not how treacherous a job is, because treachery can be in the name of patriotism (such as someone who works in the Intelligence or National Security community and may commit treacherous deeds, but they are for a noble cause to protect our people and country).

– It is not how tedious a job is, because many jobs are tedious but they are necessary and important, such as working “on the line” in many traditional manufacturing jobs producing goods that people want and need.

– It is not how difficult a job is, because often the more difficult a job is, the more rewarding it is, such as a surgeon, scientist, social worker, teacher, and so on.

– It is not how disgusting a job is, because many jobs involve blood, guts, and gore, but are jobs that save lives such as doctors, fire and rescue personnel, and even our warfighters.

What does necessarily make a bad job?

– If you work for a cruel boss, you have a bad job. A bad boss–one that is bullying, arbitrary, unfair, egotistical, mean, and abusive–can ruin even the best of jobs. When you work for a great boss, you can learn, grow, and are well treated and for a boss like that, you will go the extra mile.

– If you perform meaningless work, you have a bad job. One of the most important factors in worker satisfaction is whether you perform purposeful and meaningful work. If you do, then you have a reason to get up in the morning, and that is a great feeling, indeed.

– If you work and are not fairly compensated, you have a bad job. Most people don’t mind working hard as long as they is a fair performance management system, where they get rewarded and recognized for their contributions. However, if you aren’t fairly compensated and can’t make ends meet to provide for your family, you have a bad job.

– If you have a job that doesn’t provide for work-life balance, you have a bad job. Generation Y really appreciates this, and they have taught us all something about the importance of maintaining a healthy work-life balance. This means working to live and not living to work. If you have a job where you miss your kids’ ballgames, have no intimacy with your spouse, and don’t have time and energy to take care of yourself physically, mentally, and spiritually, you have a bad job.

Many people work in jobs that are challenging–whether they are treacherous, tedious, difficult, or disgusting–but they are in good jobs. Other jobs are for cruel bosses, doing meaningless work, and are not fairly compensated and don’t have work-life balance, and they are in jobs you would never want to have in a million years. In fact, food taster and banquet attendant may sound pretty darn good in comparison. 😉

(Source Photo: Andy Blumenthal)