What makes a good organization become great in terms of technology?
In the book, Good to Great by Jim Collins, the author describes a five year study conducted in organizational greatness and what makes a good enterprise become great. Here are some finding in terms of achieving technology success:
- Align technology with your mission—the key question that drives the enterprise’s technology is whether it fits directly with “what you are deeply passionate about…what you can be the best in the world at…[and] what drives your economic engine.”Through the User-centric EA target architecture, transition plan, and IT governance, EA moderates new investments in IT so they align with mission requirements and priorities.
- Technology enables mission execution—“Good-to-great companies used technology as an accelerator of momentum, not a creator of it…a company can’t remain a laggard and hope to be great, but technology by itself is never a primary cause of either of greatness or decline.” User-centric EA synthesizes business and technology information to enhance decision-making. EA ensures that the organization’s technology direction and investments enable mission.
- Culture of discipline—Good-to-great companies have disciplined thought and action. They “respond with thoughtfulness and creativity, driven by a compulsion to turn unrealized potential into results; mediocre companies react and lurch, motivated by fear of being left behind.” User-centric EA is a structured approach to managing and integrating business and technology. EA ensures that the organization follows an adaptable plan and does not get lurched around by the changing market, competition, or technology tides.
- Change incrementally—“‘crawl, walk, run’ can be a very effective approach, even during times of rapid and radical technological change.” User-centric EA develops the target and transition plan for the organization, which ensures an approach of incremental change. New IT investments and business process improvements are done in a phased approach, rather than trying to “eat the elephant in one bite.”
In short, User-centric EA is a perfect fit with the conclusions of Jim Collins research into good-to-great companies.