Overpriced Desk Chairs

 

 

I went on this website for some deck chairs.

They had this nothing of a chair called the Harborside for almost $500. I was looking for 2 chairs, so that would’ve been a whooping $1,000 almost.

After a while on their web page, a chat box came up asking if I needed any help. 

It was funny because the guys name was Jake, as in the commercial, “Hi, this is Jake from State Farm!”

Anyway, I must’ve been annoyed at their ridiculous prices and I had this farce of a dialogue with Jake. 

Jake: Hello, We see you are checking out.  Can we help in any way?

Me: trying to download a 25% off coupon…can you assist?

Jake: We don’t have any coupons or discount codes. 

Me: Just overpriced then.  {smiley}

Me: Why do you charge so much for such cheap merchandise?

Jake: It’s grade A teak which is the highest quality grade you buy but go on.

Me: It’s a tree! Why should I pay $1000 for 2 small desk chairs.  There is plenty of tweak in the forest for free!

Me:  Can you explain?

Jake: *Teak. You’re more than welcome to grow your own forest and make these but you’ll have to move to a warmer climate. You can educate yourself better with our guide here [and he attached a link]. 

Me: Hmmm. Would you pay $1000 for thee little wooden chairs. 

Me: Also, I’m pretty educated.  TY

Jake: Yes, I have 4 on [my grandmother’s porch]

Me: You didn’t pay $2000 for 4 chairs for your grandmother’s porch.  NO WAY!  I bet you got a big employee discount. 

At which point, the chat box quickly bleeped off the screen!

Jake from State Farm…you didn’t really buy 4 chairs for your grandmother for $2000 did you???  😉

(Credit Photos: Andy Blumenthal)

Lowest Price Guaranteed!

So I bought a really comfy chair–everyone wants one of these. 

(Note: Pictured here is not the actual chair or store from my story today.)

Anyway, I was so happy thinking about how lush the sitting experience would be. 

Yes, the “retail price” seemed high, but I got the “Veterans Day discount” and then bargained some more. 

So I thought I probably did okay on the negotiation, especially since I was dealing with a major national brand.

Also, the contract/invoice had in writing a “lowest price guarantee“–so that if within 30 days, I found the chair for cheaper, the company “would gladly refund the difference in full”!

Sounds good, right?

But something wasn’t feeling right and when I went home I had trouble sleeping–something seemed off with this purchase and this merchant. 

So in the morning, I checked online and found the exact same chair for almost $300 less!

Well, I headed straight to the store with a printout of the lower price I had found and promptly presented it to the store manager for the refund of the difference as promised.

But instead of the glad refund, I got stonewalled and the dumbest look on the store manager’s face I have ever seen. 

He started the million excuses why he wouldn’t refund the difference in price as promised. 

First he said, oh, the chair I found was a different color–I showed him the chair online and the one in his showroom, and they were the identical color and everything. 

Then, he goes for a second attempt, saying, uh the price guarantee doesn’t apply to prices found at outlets, and I said where does the price I found say outlet anywhere? He couldn’t find anything like that. 

So he tries a third time to get rid of me, and says, the merchandise has to be advertised under “the same terms and conditions,” and it wasn’t.  I said what terms and conditions weren’t the same?  He said, well, they just weren’t the same. 

At which point, he told me plain and simple that he wasn’t going to refund the difference and that I should get out of the store. 

I won’t tell you all the (legal) details how, but let’s just say this guy was sorry for trying to do that…and I walked out with the price difference refunded. 

Buyer beware–lot’s of crooks out there trying to take your money and giving guarantees that are complete b.s. 

This is probably especially the case with many brick and mortar retailers who are having serious problems competing with their significantly lower overhead online brethren. 

Beware–Beware–Beware!!! 

I learned again today and taught my daughter to stand up for what is rightfully yours and don’t let anyone take advantage of you!  

You work for your money too and no one should cheat you out of it. 😉

(Source Photo: Andy Blumenthal)

>What It Means to Get Madoff-ed

>”Saying he was ‘deeply sorry and ashamed,’ Bernard Madoff pleaded guilty Thursday to pulling off perhaps the biggest swindle in Wall Street history and was immediately led off to jail in handcuffs to the delight of his seething victims. Madoff, 70, could get up to 150 years in prison when he is sentenced in June.” -Associated Press

In enterprise architecture, defining data terms and usage is very important. So everyone is talking the same language!

Well with Bernie Madoff’s plea of guilt to all 11 charges against him today involving a $50 billion Ponzi scheme (named after another financial crook), I believe are witnessing the birth of a new word in the English lexicon.

Here on in, Madoff will mean:

-verb
to swindle, cheat, defraud, deceive.

-noun
a person who swindles, cheats, defrauds, and deceives.

Congratulations Bernie, you lousy Madoff!

Another way to think of this new word…he MADe OFF with a lot of people’s hard-earned money.