This was a funny picture of a “Complaint Jar”.
“All complaints must be written on $1.00 bills or larger. Thank you.”
Hey, if you’re going to complain, put your money where you mouth is.
The person on the receiving end isn’t looking for more negativity and insults about the job they are doing–they want compliments and tips!
This is similar to a story I heard today about an executive where he and his team where stretched thin and stressed out.
So at one point, when he was once again asked to do more with less, he slams his fist on the table and says, “No, we are going to do less with less!”
It is interesting that nationally and in our organizations, we are constantly asked to increase productivity, but at the same tighten our belts.
And in the short to intermediate term, we are able to shed “dead weight” and become more efficient.
However, over the longer-term, there does come a breaking point, where trying to do more with less results not in cutting fat, but in cutting bone–and the stress ends up in a fracture.
Before you know it, fists are slamming on desks, absenteeism is going up, people are getting sick, fights–verbal and otherwise–are breaking out at work, poor decisions are being made, fighting for scarce resources become fierce, and collaboration becomes overt warfare, and perhaps, even someone commits suicide or “goes postal.”
Cutting for efficiency can work up to a point, after that all bets are off and you cut at your own and your organization’s risk–then even the complaint jar or suggestion box will be nothing but a broken marquee. 😉
(Source Photo: Andy Blumenthal)