UNDERpromise + OVERdeliver

Every manager is rightly taught to underpromise and overdeliver. 


It’s sound planning and good risk management to plan for contingencies–and certainly these do happen. 


Build in some buffer time and resources into your estimates, because reality bites and you need to have the ammunition to respond. 


My father used to tell me:

“A word is a word!”


When you say something, promise something, commit to something then that is it!”


To do otherwise is to have no honor, no character, and no fear of G-d. 


Similarly, when you overpromise and underdeliver, you fail yourself and your customers.


People commit time, resources, and faith in you, so you owe it to them to set realistic goals and plans to accomplish them.


To do otherwise, you risk damage to the longterm relationship, you hurt your credibility, and maybe most importantly, you hurt the chances of genuine progress. 


The philosophy that I believe works best is:  Be thoughtful. Be strategic. Be direct. Be honest.  


That’s what I would want from others and that’s also what I strive to be. 😉

(Source Photo: Andy Blumenthal)

Really Highest Quality


Just thought this was a funny, educational photo.


Vendor is selling jewelry on the corner (outside the Metro).


They’re advertising:

Products Of The Highest Quality


But would you even expect to get the highest quality jewelry off the street. 


As nice as these products may be (and he may be), I don’t think anyone would really believe this. 


So while the ad grabs your attention and makes you look, it doesn’t make you believe. 


Advertising and branding has to be credible to reach their intended audience or else it’ll just come off as fool’s gold. 😉


(Source Photo: Andy Blumenthal)

Braving Trust and Credibility

So I thought this was really good from a colleague this week. 


How to build trust and credibility in the workplace:


Credibility is about being “convincing and believable” and results from “expertise and experience.”


Trust is believing strongly in the honesty, reliability, character, and effectiveness of a person.”


BRAVING


Boundaries – Have good boundaries–respecting yours and having my own; show others respect in words and deeds. 


Reliability – Be someone who is both reliable (can be counted on)  and is authentic.


Accountability – Hold others and yourself accountable; we all own our mistakes, apologize and make amends. 


Vault – Keep information in confidence.


Integrity – Hold courage over comfort; choose what’s right over what’s fun, easy or fast; practice and not just profess values. 


Non-judgmental – Believe the best in people even when they occasionally disappoint you. 


Generosity – Offer and ask for help from others, and give generously of yourself in time and effort. 


No offense to anyone…the last thing they said was a little spicy for the workplace (but I know it was meant well):  “Good conversation with others should be like a miniskirt–short enough to retain interest and long enough to cover the topic.” 😉


(Source Photo: Dannielle Blumenthal)

Paper Navy Tiger

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We spend $600 billion on defense and this is what we get?


In the middle of the night our U.S. Navy DESTROYER crashes with a ginormous container ship.


The commercial vessel (yes it’s bigger, but it’s a civilian ship) is lightly damaged, but the U.S. Navy BATTLESHIP (after having undergone a recent $21 million upgrade) has 7 dead, the captain injured, and it can barely make it back to its port except with tugboats for extensive repairs. 


WTF!


How does an battleship with the latest sensors and technology collide with a civilian ship–how did such a foreign vessel even get close to our navy ship let alone collide with it–was someone completely “asleep at the wheel?”


This is no joke!–this is our first line of defense in our ability to project force globally. 


What if this had been a terrorist ship laden to the hilt with high explosives or an Axis of Evil Iranian or North Korean fast attack craft or even a Russian or Chinese attack submarine–surprise!


Doesn’t a battleship need to be ever-vigilant and -ready for battle? 


How can we fight sophisticated 21st century militaries with advanced ship-killer cruise missiles, torpedos, and mines, if we can’t even avoid the essential sinking of one our own fighting ships in peacetime. 


Our brave men and women who take up the uniform to serve this great nation–and this country–DESERVE BETTER!


Does this paper navy ship with a punched hole in it represent a larger forgotten or war-weary military in dire need of modernization and genuine readiness to defend the beautiful and free America? 


(Source Photo: Andy Blumenthal via The Guardian)

Media Is Becoming The Biggest Loser

Colored Glasses.JPEG

So this is an interesting poll from Emerson College:

“49% of U.S. voters believe that the Trump administration is truthful, while only 39% feel that way about the news media.”


Growing up, I never thought or felt the media was biasing the news.


Frankly, it never would have occurred to me. 


Maybe, I was too innocent or naive. 


But I always thought the media’s job was to “tell it the way it is.”


The media’s job, I understood was to be a honest broker, investigate, report, and tell all sides of the issues to help inform and educate. 


What people then did with that information was up to them. 


They would be free in a democracy to form their own opinions and see things that were presented to them through their experiences and sense of identity and justice.

But now, the world is upside down, and bias, bigotry, and prejudice is embedded in the media news itself. 


The same story on a deportation case today can be told by CNN as one of racism and cruelty to immigrants for deporting a mother of two who was “a threat to nobody” or by FOX news as one of enforcing the laws and security against an undocumented immigrant with a felony conviction for social security fraud. 


It depends what colored glasses your looking through and how you want to influence or control what the masses think and do about it. 


No wonder, people don’t trust the media!


Not only were the projections based on garbage polling completely wrong in terms of who would win the election, but the reporting out of daily events is done through one-sided reporting, “alternative facts,” and “fake news.”


The Democrats and Republicans are duking it out, but it’s the media that it getting the biggest black eye on honesty and credibility, and losing the fight for influence over the American people. 😉


(Source Photo: Andy Blumenthal)

U.S. Shuts Eyes To Syria and Ukraine

stop

While we are willing to take in some refugees (true to “our values”), we are not willing to enforce “red lines” and stop the killing in Syria’s almost 6-year murderous civil war. 


Incredibly, there are 500,000 killed (including 50,000 children) and another 2,000,000 wounded in the fighting already


Also, there are 6,000,000 internally displaced and another 4,800,000 refugees outside Syria causing a humanitarian crisis and destabilizing the region. 


Dictator Bashar Al Assad and most importantly, Russia seem unstoppable. 


Russia does not play by the West’s rules–they make the rules!


While we threaten to cut off diplomatic talks, Russia continues the heaviest bombing of the war with 1,900 bombs on Aleppo in the last week alone.


The UN cries foul with empty threats of war crimes on the atrocities being committed, but again no one is willing to stop Russia.


Moreover, Russia brings in yet more advanced weaponry and warns the U.S. not to try to stop them in Syria (sound familiar to the 2014 blitzkrieg in Crimea/Ukraine?). 


Again, we are unwilling to stop the bombardment of almost 300,000 civilians in Aleppo with aid convoys, hospitals, schools, and bakeries all grotesquely now being fair game.


Last week, I watched 60 Minutes on CBS about our nuclear bomber fleet, and the rising threat of nuclear war with Russia.


What was particularly scary is that U.S. military strategists are now concerned that the U.S. is “sociologically weaker” than our opponents.


In particular, they worry that as Russia continues to threaten first use of nukes to meet their strategic aims with “an evolved willingness to employ nuclear weapons in the course of a conflict,” they are counting on the U.S. to back down from any engagement or retaliation, because we would be so afraid of escalating with Russia, let alone using first. 


In other words, Russia does not consider the U.S. nuclear deterrent to be credible anymore–we are viewed as chicken and pushovers and Russia could simply “shock the Western powers into de-escalating.”


First Ukraine and now Syria, what country is safe from the “Great Bear”–will the Balkans be next or perhaps somewhere even more deadly to a broken NATO and a farce of a UN. 😉


(Source Photo: Andy Blumenthal)

Shooting Blanks

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Like this joke gun, this unfortunately is our national standing as a paper tiger in the new world order.


Just this last week…


1) China: “To diminish the US,” our President is forced to disembark from the underbelly of Air Force One, because they wouldn’t give him mobile stairs, let alone a red carpet welcome, while they continue the illegal buildout in the South China Sea threatening freedom of navigation of the seas. 


2) Russia: Russia stares down our President and ignores 17 U.S. overtures to end the more than 5-year civil war in Syria that has cost over 400,000 lives, made 5 million refugees, and over 8 million more displaced, and let’s not even talk about Ukraine. 


3) Iran:  For the second time in as many weeks, Iran has sent numerous speedboats to harass U.S. Navy ships in international waters in the Persian Gulf, and this after it was just disclosed that we sent 2 more plane loads of cash to Iran–3 in total for $1.7 billion to “leverage” another hostage release by Iran–and after we chased them on a deal to remove sanctions on their dangerous nuclear WMD development. 


4) North Korea: 3 more midrange ballistic missiles were fired from North Korea toward the Sea of Japan in a continuing escalation of hostilities there on top of prior long-range and submarine-based missile launches further threatening the U.S. 


5) Laos: Even in the traditionally friendly country of Laos, the President is snubbed by terrible name-calling and insults and is forced to cancel his meeting with their leader. 


6) Trade pacts:   Whether your looking east or west, both the Transatlantic Trade Deal (TTIP) and the Transpacific Partnership (TPP) are dead, while Brexit is a fait accompli, the setback to the world economy, trust, and collaboration is tangible. 


7) Terrorism: The “U.N. warns of growing Islamic terrorist threats” as more than 500 have been murdered in the last 6 months alone from Belgium to the U.S., and the threat growing from a more decentralized worldwide terrorist apparatus, as well as the potential employment of weapons of mass destruction


Whether with regards to other world powers or global alliances, our standing in world affairs in troubling at best and seriously threatened at worst.  


As long as we are shooting blanks of blue stardust, we will continue to lose credibility, respect, and the ability to effect positive change and influence in an increasingly dangerous world. 😉


(Source Photo: Andy Blumenthal)