Have a Heart: Leadership With Heart

So many of you already know my leadership mantra. 


It’s all about:

Leadership With Heart


That means understanding that workers are human beings. 


Yes, they should act as professionals.


But also, they are people with imperfections and problems.


Whether they are fighting addiction, debt, illness, mental health issues, family problems, abuse, or personal loss. 


Life happens.


And it’s not always pleasant. 


Unfortunately, it seems like we are tested all the time. 


Therefore, good leaders, real leaders…lead with heart. 


They focus on the mission, but also empower, develop, and have empathy for the people. 


Think of the people you know in leadership positions today. 


Are they leaders with heart or heartless sons of guns. 


Who do you want to follow into the future?  😉


(Source Photo: Andy Blumenthal)

Advertisements

Leave The Bad Bosses Behind

So an executive colleague reminded me of something about bad bosses:

People don’t leave jobs, they leave [bad] bosses.

It’s very interesting and so often true. 


Of course, people leave for all sorts of reasons, but one of the most important aspects of job satisfaction for employees is their boss!


When you have a good boss–someone with integrity, good communications, trustworthy, fair, and who empowers, develops, and supports you then that goes a very long way towards positive employee engagement and retention. 


However, when the boss is a bad apple and usually everyone knows it, then there is often a mass exit out the organizational door. 


Occasionally, the organizational culture is bad too, and that attracts those bad bosses, promotes their bad behavior, and keeps their bad butts in the corner office seats–this situation is even worse because bad culture and people are mutually reinforcing. 


For the good people out there, leave the bad bosses behind and never look back. 😉


(Source Photo: Andy Blumenthal)

No Smokestacks Here

People.JPEG

So I heard something good about human capital that I wanted to share:


It goes like this:

“There are no smokestacks here, only people!”


We can’t treat “human capital” in our organizations the way we treat industrial/capital assets in our factories. 


The industrial revolution–along with the sweatshops and smokestacks–have been overtaken by the service and information age.


G-d has blessed us with an abundance of wonderful material things that can now be largely produced by automation and robotization–letting us focus more than ever on developing our people, nurturing their ideas, and realizing their innovations. 


In our organizations, the human assembly line has given way to thinkers and innovators.


Sure, we have to build things and sustain ourselves, but the people behind the things are what counts and not just the things themselves. 


We’ve grown from heartless slave labor and sweatshops to emotionally intelligent, compassionate, and thriving humans beings in the workspace–or so we strive for it to be. 😉


(Source Photo: Andy Blumenthal)

Manage As A Mensch

Mensch.jpeg

So I was watching Shark Tank and they gave an update on how one of the products, “Mensch on a Bench,” is doing.


It’s selling in Bed, Bath, and Beyond and has exceeded 100,000 units already!


Aside from the doll and book, they are working on Mensch apps, activity kits, and candy bars. 


The founder said, “It is hilarious and heartwarming to see all the different ways that families can incorporate Mensches into their lives.”


This got me thinking about how being a mensch can also be incorporated into being a great manager!


– Treating people decently and fairly


– Empowering them to do their jobs well


– Empathizing with them as human beings


– Appreciating the power of diversity


– Respecting everyone and their points of view


– Recognizing and rewarding a job well done


Unfortunately, there are too many bad bosses out there that micromanage and abuse their people. 


They are arbitrary and dictatorial and never ask what anyone else thinks; they dump the work on their people, but don’t lend a hand; they steal their ideas and take credit for their work; on top of it, they might even then stab them in the back when they’re not looking; ah, forget about showing any sort of appreciation or kindness–it’s dog eat dog. 


Hence, being a mensch first is a management must!


Think about people, not as a means to an end, but as an end unto themselves–they are souls interacting with your soul. 


Kindness, compassion, empathy…but keep your eyes on the important work and mission you are doing.


Get it done together, as a team, collaboratively, and with everyone contributing towards the endgame. 


(Live and) manage as a mensch! 😉


(Source Photo: here with attribution to Bed, Bath, and Beyond)