Take Off The Halo and Horn

Thought this was a learning moment. 


The halo and horn effects. 


This has to do with generalizing about people, things, places, or events. 


With the halo effect, if we like (are positive) about one or a few things about it, we may put a proverbial halo on it and and treat or rate everything about it as great.


Similarly, with the horn effect, if we dislike (are negative) about one or a few things about it, we may put a proverbial horn on it and treat or rate everything about it as horrible. 


This means were not really being objective or balanced in our assessment. 


Usually, it’s not all just good or bad, black or white–but good AND bad, black AND white.  


And obviously, this can cause us to make bad decisions based on poor analysis and judgement. 


Therefore, the importance of taking a step back, looking holistically at all the facts, and evaluating things for what they really are, rather than making snap calls to judgement–and poor ones at that! 😉


(Source Photo: here with attribution to darksouls1)

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BIG Difference Between Private and Public Sectors

Sword.jpeg

So I thought this was very telling today about the difference between the public and private sectors…


I was teaching a class and gave the students a challenging scenario and problem and asked how they would solve it.


The class was a mix of leaders and managers from the public and private sectors–this time weighted mostly on the commercial side. 


Typically, the students from the government usually provide answers in terms of lengthy analysis processes, negotiations, vetting and getting buy-in and approvals through many layers of bureaucracy and red tape, as well as getting people to understand the what’s in it for me (WIIFM) value proposition.


However, this time, one the students from the private sector said bluntly, the following:

We can either do it the easy way or the hard way!


So I asked, “What do you mean the easy and hard ways?”


And he answered:

The easy way is that we can try at first to appeal to people, but if that doesn’t work then the hard way is we just do what needs get done.


Again with great interest and curiosity, I inquire, “And how do you that?”


This time someone else answers, and says:

We do “rip and replace”–we pull up the truck in the middle of the night and we rip out the things we don’t like and replace it with what we do, period.


Then I ask innocently again, “So what happens the next morning?”


And the 2nd person answers again, and says:

Who cares, the job is done!


This reminded me a little of the old images of the mob gangster pulling up in the shadows of the night to someone’s door that wasn’t cooperating and applying the baseball bat to the knees!


Yes, it’s a very different and extreme way of getting what you want and when you want it, done. 


Quite a BIG difference between the private and public sector approach to getting thing done!


One one hand, we have the speed and execution of the marketplace versus the more lengthly thoughtfulness and inherent compromises of government and politics. 


What’s it gonna be–some bureaucracy, seemingly endless red tape, and horse-trading or the good ol’ baseball bat to the knees? 😉


(Source Photo: Andy Blumenthal)

Who You Gonna Trust

trust

We start out life as innocent children with inherent trust in those that care for us. 

It is nice to feel safe, loved, and cared for by people who dote over your every gurgle, smirk, fart, and spaghetti sauce smear on the face. 

As people grow older and have negative experiences however, they become more guarded and jaded by what they learn about other people’s motives and agendas and how vulnerable and hurt they can get. 

Unfortunately, these days kids have to fear from pedophiles, parents that are addicts and wildly abusive, and teachers that let out their emotional problems on children that look up to them for guidance and education. 

As we get older, there are bullies in school and thugs on the street. 

And even in the office, there are those that abuse their positions of power and can make life miserable for the regular hard-working Joes not looking for any problems.

In relationships, spouses that cheat on one another and the resulting breakups have heart-wrenching effects on families. 

But perhaps, what is even worse than individual people that can hurt us are when the very institutions that are the bedrock of our society become corrupt and abusive of their authority and result in our loss of trust in them.

Already in 2010, trust in government was reaching new lows of 19%.

By 2014, trust in corporate America had eroded to just 36%.

Similarly, in 2016, trust in the news media fell to all time lows of 32%.

Reading about the clutching unto power of Fidel Castro’s dictatorship for half a century in Cuba did not seem that far a stretch after seeing the powerful and dangerous political machine here in our own U.S.A. working to keep people in the seat of power almost at any cost to the country and the people. 

What was good for people was clearly last place to what was good for the ruling elites not just in Cuba anymore!

Similarly, the notion of a fair and balanced media went out the window with this last election, where investigative journalism became an oxymoronic term and idea. 

As for corporate America, outsourcing, shoddy goods, inflated advertising, short-term profiteering, rigged governance, and oversized pay packages to the C-suite left a handful of socially-conscious corporations stranded on a desert island of greed and raw capitalism.

Neither children nor adults are victims or sheep to be bullied or manipulated by abusers and manipulators in society. 

A free press so needed to keep corruption in check in the rest of public and private sector society has itself been infected by the bug of bias, bigotry, and personal agendas. 

Who can we trust when evil can overtake good temporarily to break bodies and souls of it’s victims?

Ultimately, the people have the final say in keeping the wrongs in society from taking deep root and not letting nasty “big brothers” do the really bad things and take us down the wrong paths.

There are good people with integrity that we can trust, maybe just not everyone we’d like to. 😉

(Source Photo: Andy Blumenthal)

Polarized = Broken!

Left Right United

As a country, we need to be very concerned at how ridiculously polarized things have gotten. 


It is one thing for right and left to disagree, but still practicably negotiate, compromise, and forge a united and decided path forward.


And it is quite another for the polarization to become so deep-rooted that it becomes obstructionist to our national security and progress. 


Unfortunately, we are beyond the point where large portions of the governing of this country has become fundamentally go nowhere and do nothing


Whether from immigration control to closing Gitmo, from reducing the national debt to tax reform and robust economic growth, from funding the fight against the Zika virus to developing a meaningful space exploration and colonization program, from controlling the proliferation and dangers of weapons of mass destruction to sensible policies on gun rights/control, we are deep in political gridlock. 


The result is lots of executive orders and regulations, but little significant lasting legislation, abiding decisions, or national momentum in any particular direction. 


Our red lines are erased and our finish lines are grossly undefined–we are becoming a nation aimless, adrift, and without directed and meaningful goals.  


Further, in the process of mental, emotional, and global disengagement, we have alienated our friends and embraced our foes and confused everyone in between. 


Moreover, our inconsistency and weakness has made us less safe and emboldened the resurgence and militarization of deadly adversaries like Russia, China, North Korea, Iran as well as radical Islamist terrorism


As a nation, we cannot be ruled by spectrum divisiveness between Democrats and Republicans, between races, between genders, between socio-economic classes, between religions, and between the public and the police.  


There are two critical things we need to bridge the huge divide that is engulfing us: 


One is strong leadership with the integrity that can be respected and followed by everyone on all sides of every aisle.


Two is focused commitment to our underlying values of democracy, freedom, human rights, entrepreneurship and innovation.  


When we have leadership that unites rather than divides, and we maintain our good and fundamental identity then once again, we will be able to go forward together towards peace and prosperity for not only ourselves, but ultimately the progress and good of the world. 😉


(Source Photo: Andy Blumenthal)

Boardroom B.S.

Gavel

So I had the opportunity to attend a board meeting recently and to see firsthand why most decisions are so flawed. 


– No Diversity–The board members were all from a single age group and color, and this clearly impacted their thought processes and decisions. For example, when others attending the meeting asked about updating some technology, the board members blankly felt that was not important even after almost a decade of the same thing. 


– Self-Interest–The board only entertained issues that they were interested in for themselves. For example, when someone stood up to talk about issues they didn’t feel were important to them, the board members tuned out, interrupted the speakers, actually scrowled at them, or just shut them down altogether. 


– Getting Personal–Board members frequently changed the discussion from substantive discussion to personal attacks. When one person questioned a recent decision, a board member started yelling about being called names (which never happened that I saw) or telling the speakers that they didn’t know what they were talking about. 


– Information Poor–Board members made decisions or committees recommended decisions first, and then put it up for discussion later (like at a subsequent meeting). Moreover, the board members referred to decisions being made over and over based on anecdotes of people telling them this, that, or the other thing (none of which could be verified) and not on facts or surveys of those impacted by the decisions. 


– Transparency Lacking–Board members made decisions without explanation for the reason or justification, and even without necessarily evaluating all the alternatives. When questioned, the board wasn’t able to identify costs of alternatives or even fully explore the other viable options. 


– Intimidating The Opposition–The board members actually seemed to challenge and turn to intimidation to stem alternate views from their own. Some people that had supported other voices in the room where turned or told that they hadn’t understood the issues properly to begin with. 


Despite some nice people personally and one or two that didn’t seem to go along with the shinanigans, overall it was a very disppointing show of decision-making, governance, communication, and leadership. 


No wonder people get turned off by the process, don’t participate, and lose confidence in those at the top. Maybe time for people to be leaders with heart and not megalomaniacs with gavels. 


(Source Photo: here with attribution to CJ Sorg)

Poor Decision-Making Inc.

Poor Decision-Making Inc

(Click the image for larger size)

___________________________


There is a funny Organization Chart of Indecision by Corter Consulting circulating on the Social Media. 


This graphic (above) by me can be thought of as the corollary for Poor Decision-Making.


It is headed by the Chief, Bad Decisions.


Supporting the Chief is the EVP of Strong-Arming.


Reporting to the Chief are 6 VPs of:


– Haste


– Intuition


– Incompetence


– Misinformation


– Narcissism


– Corruption


Followed by 16 Directors of:


– Get It Over With

– It’s Too Hard


– Feelings

– Myths

– I Just Don’t Know


– Ignorance

– Ineptitude


– Lack of Data

– Bad Data

– Misinterpretation


– What’s In It For Me (WIIFM)

– Legacy

– Arrogance


– Fraud

– Waste

– Abuse


Hope you enjoy this Org Chart of Poor Decision-Making and I look forward to your comments on it. 


(Source Graphic: Andy Blumenthal)

Enterprise Architecture – Make The Leap

Enterprise Architecture

Another good depiction of enterprise architecture.


What we are, the divide, and what we want to be.


We have to make the leap, but only with good planning and decision-making governance. 


Otherwise, it’s a long fall down the project failure abyss. 


Faith is always important, but so it doing your credible part. 😉


(Source Photo: Via Instagram)