One of my collegues was giving me a status on an IT problem in the office.
With a very straight face, he goes, “Yeah, it was an I.D. 10 T error!”
I’m just looking at him with a sort of blank face (I must have been emanating something like, “What are you talking about Willis?”)
And he repeats, “An I.D. 10 T error…uh?”
Ok, one more time, I haven’t had my coffee yet.
So he goes dotting his head, “What you haven’t heard about an I.D. 10 T error?”
“All right, you got me…What is an I.D. 10 T error.”
And as I’m saying it out loud and visioning it on paper, his little joke is out of the box.
Hey cut me some slack, I’m a Jewish kid from the Bronx and so I innocently say, “An IDIOT Error?”
Now he’s nodding his head up and down in excitement, “An end user–IDIOT–error!”
And he starts laughing his head off.
Ok boys and girls in IT…rule #16 of office etiquette, please don’t call the end-users, idiots.
Back to customer service (and sensitivity) training for some of the jokesters on the team… 😉
(Source Photo: Andy Blumenthal)