Chief Critic

So we all know these type of people that love to criticize and bully.  


They are the critics in chief. 


You have to wonder what their own value-add is.


While other people are doing the work, the chief critic is saying everything is terrible, horrible, tragic, almost the end of the universe as we all know it. 


Yes, there is nothing wrong with well-intentioned and constructive criticism, especially by a supervisor or people sincerely trying to help.


But then there are just those who just look to find something–anything–to fault others, almost as if they are bigger if others are smaller!


This is no good. 


That is no good. 


I would do it this way. 


You need to do it that way. 


It’s almost like a hobby, but it comes with plenty of nastygrams and miserable monologues. 


If only you would do X!


How come you didn’t do Y?


Next time make sure you do Z!!!


OMG, yes we are not perfect angels, but most of us try to work smart, do good, contribute, and get positive results!


Even failure is acceptable if everyone gave it their best effort and it leads to learning and growth. 


Maybe the people on the sidelines who are yelling at the players need to get off the bench and actually worry about what they need to be doing, and doing it, instead of criticizing those in the trenches. 


Teamwork means we succeed or fail together!


Non-attribution is about not getting personal and blaming others, especially when they are working their butts off. 


Rather, roll up your sleeves everyone and get in the trenches and start pulling your own weight instead of putting down and making fun of the others. 


(Source Photo: Andy Blumenthal)

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Getting To Know You

So we recently took on a new function at work.


With that came a new group of employees.


Today, we had a wonderful breakfast as a meet and greet for everyone to get to know each other.


There was a tremendous spread of food laid out everything from bagels and smear, granola and yogurt, free fruit and vegetable salad, donut and muffins, and more.


There was enough food to feed a small army.


Aside from the group joining us, we had people come from other departments that support the process they are involved in–so folks from finance, legal, and even the front office.


The new lead assigned for the group that came over even gave out envelopes to thank their new team and 2 big boxes of gourmet coffee for them to share.


How nice this all was done and the investment that was made to bring the new team on board was really amazing to me.


I saw all the goodwill that was being built up from this event and the niceties put into it to recognize the people and make everyone comfortable together as a team.


I learned that an investment upfront like this in people and function can have tremendous benefits downstream in building a team and performing services that everyone can be proud of who is apart of this.


Invest not only in things, but also most importantly in people and relationships! 😉


(Source Photo: Andy Blumenthal)

Have a Heart: Leadership With Heart

So many of you already know my leadership mantra. 


It’s all about:

Leadership With Heart


That means understanding that workers are human beings. 


Yes, they should act as professionals.


But also, they are people with imperfections and problems.


Whether they are fighting addiction, debt, illness, mental health issues, family problems, abuse, or personal loss. 


Life happens.


And it’s not always pleasant. 


Unfortunately, it seems like we are tested all the time. 


Therefore, good leaders, real leaders…lead with heart. 


They focus on the mission, but also empower, develop, and have empathy for the people. 


Think of the people you know in leadership positions today. 


Are they leaders with heart or heartless sons of guns. 


Who do you want to follow into the future?  😉


(Source Photo: Andy Blumenthal)

Teambuilding S-Cubed

Awesome day today with my team at work. 


We had a half-day team building. 


Started off with a Play-Doh exercise where we had to answer things like what we’d like to accomplish as a team in the new year. 


This was my representation with a S-cubed for the new program implementing process improvements and enterprise service management using:


– Strategy


– Structure


– (Customer) Service


We followed up with a great team luncheon and then a game of Monster Mini Golf.


We broke into two teams and one team came in “first place” and the other team were the “winners.”


I suppose whenever we genuinely come together as a team to appreciate each other and work collaboratively as a unified whole–greater than the sum of our parts–then we truly all come out as first place winners! 😉


(Source Photo: Andy Blumenthal)

It Rises To The Top

So one of my friends who is dealing with some bad people in his work told me about his situation using a very interesting descriptive phrase:

“Cream may float to the top, but other things float too!”


Ah yes, in many cases the best (“the cream”) climbs/rises to the top of the corporate ladder and extraordinary people are recognized with positions of leadership and influence to progress things. 


But in other cases, some really bad people (i.e. the sh*t) floats to the top based on lies and baloney promises and payback, malevolent power grabs, undermining of the competition, nepotism, or plain old corruption in the leadership suite. 


Yes, both the cream and the crap float to the top.


It is important to recognize who is who, and what is what. 


Not everyone who occupies the corner office belongs there. 


In some cases, they should never even be allowed in the building. 

In the end, you gotta believe that the stars shine, and the sh*t stinks and that’s how you know who is at the top when. 😉


(Source Photo: Andy Blumenthal)

Technology and Human Capital–They Go Hand-In-Hand

So there are some mighty impressive places to work that really shine in terms of the technology they use and the constant desire to upgrade and improve their capabilities. 


Usually, these are also the places that value and respect their human capital because they view them as not just human pawns, but rather as strategic drivers of change. 


Then there are the places that are “so operationally focused” or just plain poorly run that they can’t be bothered to think about technology much at all or the people that make up the organization and its fiber. 


In many cases, the wheel may be turning, but the hamster is dead: 


There is no real enterprise architecture to speak of. 


There are no IT strategic or operational plans. 


There are no enterprise or common solutions or platforms. 


There is no IT governance or project/portfolio management. 


Even where there are some IT projects, they go nowhere–they are notions or discussion pieces, but nothing ever rolls off the IT “assembly line.”


How about buying an $800 software package to improve specific operations–that gets the thumbs down too. 


Many of these executives can’t even spell t-e-c-h-n-o-l-o-g-y!


It’s scary when technology is such an incredible enabler that some can’t see it for what it is. 


Rather to them, technology is a distraction, a threat, a burdensome cost, or something we don’t have time for.


Are they scared of technology?


Do they just not understand its criticality or capability?


Are they just plain stupid? 


Anyway, organizations need to look at their leadership and ask what are they doing not only operationally, but also in terms of technology improvement to advance the organization and its mission. 


Look to the organizations that lead technologically, as well as that treat their people well, and those are ones to ogle at and model after.  😉


(Source Photo: Andy Blumenthal)

When People Fear You, You’re Not A Leader

As the fortune cookie I came across yesterday says:


“Leadership is action, not position.”


And actions demonstrate a good or evil heart.


When everyone hates a leader is that a “leader?”


– Fear is not leadership.


– Bullying is not leadership. 


– Corruption is not leadership. 


Leadership is:


– Showing others what is right and being a good influence. 


– Rolling up your sleeves and doing the hard work alongside everyone else. 


– Helping others to achieve their potential. 


– When others see you as a leader based on your integrity of purpose and actions. 


How we treat others is as true a test of leadership as of where we want to go and how we want to get there. 


G-d sees everything man (leader or not) does, and only He in Heaven is the Leader of Leaders and the King of Kings.  😉


(Source Photo: Andy Blumenthal)