Getting To Know You

So we recently took on a new function at work.


With that came a new group of employees.


Today, we had a wonderful breakfast as a meet and greet for everyone to get to know each other.


There was a tremendous spread of food laid out everything from bagels and smear, granola and yogurt, free fruit and vegetable salad, donut and muffins, and more.


There was enough food to feed a small army.


Aside from the group joining us, we had people come from other departments that support the process they are involved in–so folks from finance, legal, and even the front office.


The new lead assigned for the group that came over even gave out envelopes to thank their new team and 2 big boxes of gourmet coffee for them to share.


How nice this all was done and the investment that was made to bring the new team on board was really amazing to me.


I saw all the goodwill that was being built up from this event and the niceties put into it to recognize the people and make everyone comfortable together as a team.


I learned that an investment upfront like this in people and function can have tremendous benefits downstream in building a team and performing services that everyone can be proud of who is apart of this.


Invest not only in things, but also most importantly in people and relationships! ūüėČ


(Source Photo: Andy Blumenthal)

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Have a Heart: Leadership With Heart

So many of you already know my leadership mantra. 


It’s all about:

Leadership With Heart


That means understanding that workers are human beings. 


Yes, they should act as professionals.


But also, they are people with imperfections and problems.


Whether they are fighting addiction, debt, illness, mental health issues, family problems, abuse, or personal loss. 


Life happens.


And it’s not always pleasant.¬†


Unfortunately, it seems like we are tested all the time. 


Therefore, good leaders, real leaders…lead with heart.¬†


They focus on the mission, but also empower, develop, and have empathy for the people. 


Think of the people you know in leadership positions today. 


Are they leaders with heart or heartless sons of guns. 


Who do you want to follow into the future?¬† ūüėČ


(Source Photo: Andy Blumenthal)

Teambuilding S-Cubed

Awesome day today with my team at work. 


We had a half-day team building. 


Started off with a Play-Doh exercise where we had to answer things like what we’d like to accomplish as a team in the new year.¬†


This was my representation with a S-cubed for the new program implementing process improvements and enterprise service management using:


–¬†Strategy


–¬†Structure


Р(Customer) Service


We followed up with a great team luncheon and then a game of Monster Mini Golf.


We broke into two teams and one team came in “first place” and the other team were the “winners.”


I suppose whenever we genuinely come together as a team to appreciate each other and work collaboratively as a unified whole–greater than the sum of our parts–then we truly all come out as first place winners! ūüėČ


(Source Photo: Andy Blumenthal)

When People Fear You, You’re Not A Leader

As the fortune cookie I came across yesterday says:


“Leadership is action, not position.”


And actions demonstrate a good or evil heart.


When everyone hates a leader is that a “leader?”


– Fear is not leadership.


РBullying is not leadership. 


РCorruption is not leadership. 


Leadership is:


РShowing others what is right and being a good influence. 


РRolling up your sleeves and doing the hard work alongside everyone else. 


РHelping others to achieve their potential. 


РWhen others see you as a leader based on your integrity of purpose and actions. 


How we treat others is as true a test of leadership as of where we want to go and how we want to get there. 


G-d sees everything man (leader or not) does, and only He in Heaven is the Leader of Leaders and the King of Kings.¬† ūüėČ


(Source Photo: Andy Blumenthal)

The Culture Key To Organizational Success

As I continue to learn more about organizational success strategies, I am coming to understand that the underlying culture of the organization is so very fundamental to its success.


I believe this is especially the case in terms of three critical competency areas:


РCommunication Рneeds to be timely, constructive, multi-directional, and with emotional intelligence.


–¬†Trust¬†– must be be based on honesty and integrity including consistently supporting the success of everyone professionally and as a organization.¬†


–¬†Collaboration¬†– must be be anchored in respecting, valuing, empowering, and rewarding each and every person for their views and the contributions, both individually and as team members, and in treating diversity and collaboration, as a true force-multiplier.¬†


If any of these elements are missing or broken then it does not seem to me that the organization will be able to be successful for the long term.


Organizational success is built on ingredients that strengthen the ties of leadership and individuals and that foster contribution as individuals and as team members. 


No amount of smart, innovative, and even hard work, in my mind, will make up for shortfalls in these critical organizational success factors. 

So when planning for organizational success, make sure to build these in from the get-go. 


(Source Photo: Andy Blumenthal)

Sexual Harassment No, No, No

So I took this training about sexual harassment etc. 


There were some good general tips for managers confronting these challenging situations:


1) Address it quickly

2) Discuss it privately

3) Specify the problem behaviors

4) Get commitment that it won’t happen again

5) Document what occurred


It’s not rocket¬†science,¬†but thought this was useful guidance.¬†


Unfortunately, people don’t always¬†behave¬†appropriately, but hopefully,¬†individuals and society as a whole can¬†learn to¬†do much better.¬† ūüėČ


(Source Photo: Andy Blumenthal)

Crumbs Are For The Birds, Not The Workers

Since the days of slavery, workers have had very little in terms of rights or protections. 


The rich and powerful capitalist employers hold all the cards.


Like this poster says:

“Which Shall It Be?
Duke: ‘If you demand your rights, no more crumbs from my table.’
Working Man: ‘Give me my rights and keep your crumbs.'”

The capitalist owners enjoy being able to give “trickle-down economics” to the average working man.¬†


Basically, it’s just crumbs from the rich man’s table.¬†


And if you don’t like it, and you want rights, protections, and more…tough luck, and no more crumbs for you!


But the little guy who breaks his back to earn his daily bread, wants his dignity and respect more than the crumbs from the “capitalist pig” taking advantage of him.


Trickle-down is bullshit!


Crumbs aren’t going to raise the standard of living for the working class.¬†


We need living wages, social and income equality, and workers rights and protections to keep the little guy from being bulldozed by the rich and powerful. 


Certainly, there are many rich and powerful people that are good and generous, but not everyone is that that way. 


And we can’t have mistreatment of people by those wielding a whip over them.


Yes, workers need to perform and conduct themselves professionally–that is their job.


But workers shouldn’t be taken advantage of with poor wages, little to no benefits, and miserable working conditions (including bullying, harassment, and hostile work environments).¬†


Remember that in life tables can get turned and the rich and powerful can become the poor and the weak.  


Therefore, pay and treat your workers as you would want to be paid and treated. 


No one is so big as to be untouchable by G-d. 


Money and power will not save anyone from illness, accidents, disasters, and misfortune.


The only thing that does save people is good deeds, kind words, compassion, faith, and prayer. 


Crumbs are for the birds, dignity and respect are for the people!


(Source Photo: Andy Blumenthal)