Now Dat’s Customer Service

This was a sign that talks to a real customer service orientation:


“Suppose we refund your money.


Send you another one without charge.


Close the store.


And have the manager shot…


Would that be satisfactory?”


Actually no, that’s not good enough!


While you’re at it…


Bow down and kiss my filthy feet.


Flagellate yourself with 40 lashes using a wet noodle. 


Give me a complimentary supply of whatever the crap is I was buying for life.


And after you shoot the manager, hang him from the tallest tree for everyone to get the message.  LOL


Now dat’s customer service!  😉


(Credit Photo: Andy Blumenthal)

Breakthrough Hybrid Car Technology

Saw this photo on Facebook.


Thought this was just too excellent. 


Yes, a new hybrid car.


– The chassis goes one way.


– The passenger compartment goes the other way. 


Was the engineer on hallucinogenics? 


Or perhaps, this is some super secret new technology for easy parallel parking. 


Think about it, if the car is driverless than what difference does it make anyway? 😉


(Source Photo: Facebook)

Is Beer A Color?

So thought this was an interestingly funny flip chart. 


It’s titled “Colors”.


And it has the typical ones you’d expect: blue, red, green, yellow, orange, purple, black, white, grey, brown, and tan. 


But thrown into the mix is beer (and Summer)–maybe these go together! 


Perhaps, someone had a little too much beer when asked about colors.


On second thought, maybe beer is a color.  😉


(Source Photo: Andy Blumenthal)

Fire Alarm, Now What?

Please see my new article in The Times of Israel, called “Shabbat Menucha.” 

Friday night–the start of the Shabbat–oh, thank G-d we made it (and TGIF). Usually such a wonderful time to catch up on some extra sleep from the whole week of work. But last night it’s different…the fire alarm suddenly comes alive and the voice over the loud speaker tells everyone to exit the building immediately. It is 1:00 AM in the morning.

Carrying a head cold, medicated, and sleepless, this is what happened to me.  😉


(Source Photo: Andy Blumenthal)

Bad Little Mousey

So a colleague told me about an awful experience at work. 


They came into the office and had a big surprise. 


I won’t ask you to guess what it was. 


I’ll start off by giving you a hint.


It came from a mouse. 


Yep, they actually had what they called, “mouse poop” on their desk. 


Have to laugh even at the term…


But this is not what you want to have to deal with first thing in the morning, or anytime for that matter. 


What can you do though?


We share the world with other living creatures and if they want to poop on your desk–what are you really gonna do about it? 


I suggested setting some traps, but they said they want to see if it happens again. 


That’s two too many times for me.


Now though I learned to be grateful if my desk is poop-free. 😉


(Source Photo: Andy Blumenthal)

Anus Protectus

So I learned this new phrase today:

“Anus Protectus”


It’s what it sounds like.


It when you communicate (or do) something in order to “cover your a*s.”


Sometimes we communicate as an FYI.


Other times as a FYSA.


And then there is the CYA. 


All of these are what we call “Purposeful communications.”


The only real difference is their purposes. 


When you open your mouth or your email make sure you know your:


– Why (intent)

– Who (audience)

– How (persuasion techniques)


These are the secret sauce of good communication. 


More blogs to come on this important topic. 😉


(Source Photo: Andy Blumenthal)