DMAIC Reengineering

A colleague gave a wonderful talk the other day on process engineering.


The key steps to reduce waste (Lean) or variation/defects (Six Sigma) are as follows:


Define – Scope the project.


Measure – Benchmark current processes.


Analyze – Develop to-be processes (with a prioritized list of improvements) and plan for implementation.


Improve – Executive process improvements.


Control – Monitor/refine new processes.


It was amazing to me how similar to enterprise architecture this is in terms of: defining your “current” and “future” states and creating a transition plan and executing it.


Also, really liked the Project Scoping questions:


– What problem do you want to solve/what process do you want to improve?

– Why do you need this?

– What is the benefit?  And to whom?

– What are your objectives for this effort?

– Who are the key stakeholders?

– When is this needed and why?


I think process improvement/engineering methodologies like this can be a huge benefit to our organizations, especially where the tagline is “Why should we change–we’ve always done it this way!” 😉


(Source Photo: Andy Blumenthal)