The Truth Hurts

Truth.jpeg

So I purchase some nutrition bars from a prominent online store. 


If you click on 2 boxes (12 bars each), they charge you $30. 


But if you look over a little on the website page, they have 24 bars for $24. 


I contact customer service and start chatting with them about this. 


Basically, I wanted the difference refunded to me. 


Surely, not a lot of money, but more the principle of it. 


They are charging 2 different amounts for the very same thing! 


The lady on the other end of the chat asks me to forward her the link for the product. 


I comply. 


She says, “You see that link is 2 boxes for $30!”


I say, “No, that’s just the primary link to the product, and it has 2 different prices for basically the exact same thing.”


She says, “On that link you sent it has 12 bars x 2, which is different than ordering 24 bars!”


I’m thinking, Oh really!  What math class did she take in elementary school???


And then for good measure, she adds socking one to me:

“Truth Always Hurts!”


At this point, I couldn’t believe my chat “ears”.  


Aside from her “truth” not being “the truth” in any universe…


I was in shock and said something like “How dare you.  You are incredibly rude.  Put your supervisor on.”


She says: “Well, my supervisor will tell you the same thing!”


I repeated once more: “Please let me speak to a supervisor.”


Finally when I got the supervisor, who was a more normal, reasonable person, and also could do simple arithmetic, she immediately apologizes issuing me a refund. 


She asked if there was anything else she could assist with.


I asked, to confirm again, “Are you a supervisor?”


She responded affirmatively. 


I asked her to review the chat with the prior customer service rep and asked, “Is this how you want your company represented to your customers?”


Needless to say, she was flabbergasted by what she saw from their outsourced “customer service” representative.


She assured me she was flagging the chat for review by management and that this outrageous behavior from this company representative would be addressed. 


To me, it is amazing that our companies not only outsource the manufacture of our vital goods, but they also outsource customer service to people that barely seem to speak the language, can’t do basic math, and have zero customer service skills. 


This does not bode well for American competitiveness–in the age of Coronavirus or at any other time. 


I believe that this truth hurts much more than any company’s horrendous customer service. 😉


(Credit Photo: Andy Blumenthal)

Pool Poop Galore

So I was at the pool going swimming, doing my laps.  


It was very busy there with lots of people of all ages. 


All of a sudden, I hear some screaming. 


Then the guards come over and tell people they have to get out of the pool, pronto!


There’s been an accident. 


No, not someone getting hurt.


Someone had a bathroom accident in the pool.


The director of the pool is going around explaining to the inconvenienced swimmers that:

“Someone pooped in the pool.”


Not exactly an eloquent way to say it, but it gets the point across. 

What is worse, it was on the side of the pool where the adults were swimming!


Next come the lifeguards with the nets and they are literally scooping swathes of this sh*t out of the pool. 


I see it literally spans almost a half length of this olympic pool. 


What a crappin’ mess. 


Luckily I got almost all my swim in–yes, I am dedicated!


And then took a long hot shower with tons and tons of soap. 😉


(Credit Photo: Andy Blumenthal)

Why Only Two, Daddy?

Please see my new article in The Times of Israel called, “Why Only Two Daddy?”

The father goes on to explain that these are the commandments that G-d gave to the Jews (when they were redeemed from slavery in Egypt). He enumerates just two examples: keeping the Shabbat and honoring your mother and father. The son asks, ‘What are the other commandments?’ The father hesitates either not knowing any of the other commandments or simply unable to remember any more of them on the spot. And all of a sudden, the little boy starts wailing to his father: ‘Daddy, why do you know only two, why?’


Knowing the Torah and commandments is not only for ourselves to do what’s rights, but also to pass on the torch to the next generation. It’s not always easy to be good examples, but it’s the challenge we all face. 😉

(Source Photo: Andy Blumenthal)

Fire Alarm, Now What?

Please see my new article in The Times of Israel, called “Shabbat Menucha.” 

Friday night–the start of the Shabbat–oh, thank G-d we made it (and TGIF). Usually such a wonderful time to catch up on some extra sleep from the whole week of work. But last night it’s different…the fire alarm suddenly comes alive and the voice over the loud speaker tells everyone to exit the building immediately. It is 1:00 AM in the morning.

Carrying a head cold, medicated, and sleepless, this is what happened to me.  😉


(Source Photo: Andy Blumenthal)

Take Off Those Shoes

So this was pretty funny. 


We have a sign in our house that people should take off their shoes when they come in. 


Heck, it’s part of being a neat freak and somewhat germaphobic.


But of course, the kids invariably don’t follow the house rules and we get the shoe dirt all over. 


And guess who has to always clean it up?  


Well the other day, my daughter was looking to purchase a condo, and when she found a place she liked, she was walking around the apartment and saying:

When I have my own place, everyone is going to take off their shoes.


Hmm, when the place is yours and you have to clean up the messes, all of a sudden the house rules are in effect and big time.  😉


(Source Photo: Dannielle Blumenthal)

Celebrating Chanukah At Ulpan

It was so nice tonight at Ulpan. 


Morah Degani had a special night planned for us tonight to celebrate Chanukah. 


She called me up to light the candles for the 3rd night and recite the blessing. 


Then she played Chanukah songs and we sang along to the Hebrew words on the screen. 


We later read and talked about the story of Chanukah and all the meaning and significance of it for having freedom of religion/worship and to maintain our religion and not assimilate. 


It was a beautiful way to learn and practice our Hebrew. 


Happy 3rd night of Chanukah! 😉


(Source Photo: Andy Blumenthal)

News – Real and Imagined

I thought this was a funny Dilbert comic that a colleague had by their office. 

News–My Brain Hurts.


It’s not only the 24/7/365 news cycle that make it often extremely repetitive and monotonous–where “breaking news” is the same news from 5 hours ago-sometimes even from 5 days ago. Ho hum, boring. 


But it’s also the forced news, where there always has to be a story even when there isn’t one worth taking about. Every reporter has to earn their keep too. Oh no, not another cat rescue from a backyard tree! 


Hey, in the end its ratings–that drives advertising, which of course pays the bills, so don’t hold your breath as to how long we can continue to talk about the 2016 election, the Kavanaugh hearings, the Mueller Investigation, and so on. It’s the news gifts that keep on giving and giving. 


Sometimes, it’s about getting different angles on a story–however, more often it seems like just the same old, same old–how many ways can you say, he did it or he didn’t do it?


Then there is the fake news and alternative facts, where if there isn’t a story (or one that supports the sponsor’s world filter), then maybe–just maybe–we need to create one and get people unsettled or use it for social control (remember the “Echo Chamber”). And for sure, let’s not forget the power of a good conspiracy theory! People certainly are gullible, right? 


This all reminds me of a famous saying by Lenin:

There are decades when nothing happens, and there are weeks when decades happen.


In some ways maybe it was better to just have the morning and nightly news without all the B.S. in between, because…there are decades when nothing consequential happens. 


I guess we all just are waiting around for the weeks when decades happen, but when that sh*t hits the fan, who says there will even be any news to be had. 


No wonder, Dilbert says his brain hurts–doesn’t yours? 😉


(Source Photo: Andy Blumenthal)

The Window and The Mirror

Thought this was a wonderful story on our perspectives in life. 


And how money can corrupt our vision of what is truly important. 


This is the story:


A rich man became ill. 


He looked out the window and saw his old friend who was a poor man. 


The rich, sick man invited the poor man, his friend into his house.


After talking awhile, the rich man asked the poor man to tell him what he sees. 


The poor man told the rich man to go over to the window and asked:

What do you see?


The rich man said:

I see men, women and children in the street. 


Then the poor man took the rich man over the mirror and asked him:

Now what do you see?


The rich man taken aback for a moment, said:

I see myself.


The poor man says:

Ah, that is the difference. Both the window and the mirror are both made out of glass. But when you look into them, you see different things. The window is just plain glass.  But the mirror is glass covered in silver. When we look through just the glass, we see others!  But when we look through the glass tainted with a coating of silver (i.e. money), we only see ourselves.


Wow! Think about it a moment. Shabbat Shalom!  😉


(Story adapted from Bishvil Ha-Ivrit)


(Source Photo: Andy Blumenthal)

There’s A Reason For Everything

I go to the fridge to look for something to eat. 


I find am empty food storage container on the shelf. 


I recognize it from the day before when it was filled with delicious over-baked salmon. 


So I go to one kid who I guess may be the culprit and I ask:

Why did you leave the empty bowl in the fridge and not clean it out when you were done?


She says:

Dad, I didn’t do it. 


So, I feel like a jerk and apologize for thinking maybe it was her.


Then I go to the other kid and say:

Did you leave an empty dirty salmon bowl in the fridge?


And she says to me:

I did.


So I ask rhetorically thinking there was no acceptable reason:

Why did you do that?


She says sweetly to me:

My sister was sleeping and I didn’t want to wake her by washing out the bowl.

And I knew she meant it. 


I wouldn’t have imagined a reason for leaving an empty dirty bowl in the fridge, but it just goes to show not to misjudge people–there is usually a reason for everything. 😉


(Source Photo: Amazon)

A Cherry Tomato B4 Your Pie

So this was funny at our work social hour today. 


The person organizing it brought in snack foods–pretzels, cookies, chocolates, and apple pie. 


Of course, there were also some token vegetables and dip. 


So as you’d expect with all the junk food on the table, no one was eating the vegetables.


So one colleague goes:

Eat a cherry tomato and then you can have some pie.


The response from you know who was:

Ah, if you want us to eat a tomato then you better just put it inside the pie!


By the end, there was no more pie, but there sure were a lot of leftover cherry tomatoes. 😉


(Source Photo: Andy Blumenthal)