Pyramid of Emotional Intelligence

I really like this Pyramid of Emotional Intelligence (EI). 


It starts at the bottom with your own personal self-awareness–knowing who you are, including your beliefs, values, priorities, needs, and dreams, and being able to express this. 


Next level is your personal self-control–being able to manage your feelings, control your actions, and cope with challenges and adversity. 


Moving to the social level is then social awareness–having a consciousness and respect of others, their feelings, thoughts, motivations, needs, desires, and rights.


Finally, at the top is relationship management–the ability to actively listen and empathize, assert and influence, be patience and unconditionally accept differences, develop trust, give and take, collaborate, and manage conflict.


Most people work on developing these areas of the EI their whole life, and it is definitely a pyramid worthy of the climb. 😉


(Credit Graphic: Andy Blumenthal)

What’s Your Relationship?

This week I learned about the Three Levels of Relationships.


Level 3: Family/Friends

The highest form of a relationship where you are being authentic (i.e. yourself), you share deeply about yourself (thoughts, feelings, desires, mistakes, etc,) and you are vulnerable. 


Level 2: Professionals

The middle level of relationships in which you are seeking to build trust and respect, you share some information (i.e. appropriate), and you expose yourself a little to the other person. 


Level 1: Acquaintances

The most elementary of relationships that is superficial in nature, there is little personal sharing of information (i.e. mostly when you are asked a question and you feel comfortable answering it), and you remain guarded. 


This is a good way to assess your relationships–is it a level 1, 2, or 3 and are you behaving appropriately within that, so that you trust, communicate, and collaborate effectively.  😉


(Graphic Credit: Andy Blumenthal)

OMG, What A Beautiful Song

And Even In Hiding

By Yaakov Shwekey & Kobi Peretz

Even though I am walking through the valley of the shadow of death
I fear no evil
Because you are with me
Even behind the difficult things you are going through
I stand…I stand…I stand
Even in the place which is hidden, within that which is hidden
Surely, the blessed Hashem is found there too  

My heart and soul are uplifted by this beautiful song. 😉

UNDERpromise + OVERdeliver

Every manager is rightly taught to underpromise and overdeliver. 


It’s sound planning and good risk management to plan for contingencies–and certainly these do happen. 


Build in some buffer time and resources into your estimates, because reality bites and you need to have the ammunition to respond. 


My father used to tell me:

“A word is a word!”


When you say something, promise something, commit to something then that is it!”


To do otherwise is to have no honor, no character, and no fear of G-d. 


Similarly, when you overpromise and underdeliver, you fail yourself and your customers.


People commit time, resources, and faith in you, so you owe it to them to set realistic goals and plans to accomplish them.


To do otherwise, you risk damage to the longterm relationship, you hurt your credibility, and maybe most importantly, you hurt the chances of genuine progress. 


The philosophy that I believe works best is:  Be thoughtful. Be strategic. Be direct. Be honest.  


That’s what I would want from others and that’s also what I strive to be. 😉

(Source Photo: Andy Blumenthal)

Beautiful Flowers

I just wanted to share these beautiful flowers. 


The colors and shapes are so amazing. 


It’s like you can see G-d’s amazing hand in creating these so intricately, delicately and with so much brilliance. 


There is comfort in His work and the life He has given.


I am grateful for each day to serve His purpose. 


Hope you enjoy the gorgeous flowers. 😉


(Source Photo: Andy Blumenthal)

Why Can’t People Be Genuine

Why all the phonies, users, shysters, and scammers out there?


It starts perhaps with that big, warm smile.


Maybe a handshake and hug. 


Perhaps, you even get a kiss or two (it’s cultural, I think, LOL).


Colleagues, friends, you’re just like family.


Sometimes it’s real and you truly found something valuable in your life.


There are good people of soul and conscience out there. 


But other times it’s an act, a sham, deception, you’re the fool. 


The other person wants something–cash, control, connections.

Oh by the way, can I ask you for just a “little” favor?

You wouldn’t mind if…?

Just do XYZ for me, I got your back. 

I see you know so and so, would you introduce me?

I have a great investment opportunity for you, let me tell you all about it.

Sure it’s okay and actually wonderful in a real relationship for people to be there for each other and help each others…“that’s what [real] friends are for!”


The problem is where the friendship is only about the ask for the benefit of the other and no care for you as a person. 


Then the smile isn’t a genuine collegial or friendship one of happiness and outreach. but rather it’s upside down to get you to do something legit or illegit for the person pressing their lips up and out into that smile you already know is all about the ask. 😉


(Source Photo: Andy Blumenthal)

From Mouth To Friendship

So it’s amazing how people are so willing to throw away friendship. 


They get angry about something having nothing even to do with you.


They say things they probably don’t even mean, and in turn you may say things you don’t even mean. 


Often you say things just to bring the other person to their senses. 


But sometimes they don’t come to their senses. 


They need to let out on someone and you’re the convenient scapegoat. 


Before you know it, they throw your friendship under a bus. 


Personally, I’m not one to make friends that easily or quickly–there needs to be some real chemistry and the building of trust–but then I am one who is an eternally loyal friend. 


Yet, I see others, they kiss and hug and say you’re like family, but then when they get angry, oh boy, you are gone like the wind. 


Maybe that’s not what real friendship is. 


To me, friendship surpasses dumb deeds and words and stupid fights, it’s about being there through thick and thin.


Take the false teeth out and put some permanent ones in–they last much longer. 😉


(Source Photo: Andy Blumenthal)