Street Art Wow

Some street art just makes you stop and say wow!


This mural on the side of a building in Philadelphia is just amazing. 


It takes a regular street (even next to an abandoned lot) and makes it eye-popping. 


Some people seem to walk by and not even notice. 


I’m not sure how. 😉


(Credit Photo: Andy Blumenthal)

Celebrating The Holidays

This holiday outfit has got to win an award. 


The matching suit and tie with all the decorative holiday ornaments. 


The bright red shirt. 


The tree hat with the star on top.


And the dark glasses. 


Wow, standout city!


Where do you get clothing like this?

I wonder if I could do this with a menorah too. LOL


Happy Holidays to all.  😉


(Credit Photo: Andy Blumenthal)

Gucci Sneakers

Wow, these Gucci sneakers were over the top!


Thick, thick soles and built up sides. 


A strap adorning the sneaker with colored-stones (faux gems). 


Very heavy with a durable kick-a*s feel. 


All for $1,590 at Bloomingdale’s.


As we joke as kids with a eastern European “old country” droll, “It’s a bargain!” 😉


(Credit Photo: Andy Blumenthal)

Say YES!

Really liked this sign on my colleague’s desk.


It says:

Start With Yes


I remember an old boss who used to say:

Don’t make me get through no to get to yes. 


The idea as another colleague put it is to:

Keep a smile on your face and your focus on the customer; everything else takes care of itself. 


Basically, it’s all our jobs to make sure that the customer’s needs are being met. 


That doesn’t mean that we don’t need to differentiate between requirements and desirements or that we need to deliver the yacht in the first go around.


As a 4th colleague put it:

The customer is in the water. They want the yacht. But I can give them a boat. It gets them to where they want to go, and they no longer need to swim. We can work our way up to a yacht.


Good analogy analogy and good things to keep in mind for customer service excellence! 😉


(Source Photo: Andy Blumenthal)