Service With A Smile

Best bell to ring for service. 

The smile is contagious. 

One ring, and the customer service representative comes running. 

Excellence starts with the first ring! 😉

(Credit Photo: Andy Blumenthal)

From Point A To Point A+

I loved this lesson in endurance from Naji Ali in the Wall Street Journal today. 

Take it stroke by stroke.

Don’t worry about getting all the way from point A to Z. 

Instead just focus on getting from point A to point A+.

Just take the first stroke and then another and another. 

Like one foot in front of the other. 

See how far you’ve come!

You’re on the way to point Z but you don’t have to drink the ocean in one gulp to get there. 😉

(Credit Photo: Andy Blumenthal)

Porsche Branded Excellence

I have never seen such a clean garage.

Whether on the ground or suspended on the lift, the cars are immaculately cared for. 

Porsche displays excellence in every aspect of their brand. 

The perception is tangible and real!  😉

(Credit Photo: Andy Blumenthal)